Nancy KwanJul 62 minInsurancePolicyholder Engagements: A Guide for Insurance MarketingWhile discussing coverage benefits and factors like the amount of coverage or deductible may have been effective in the past, they no long
Nancy KwanMay 154 minInsuranceOmni-channel Strategies Insurance Players Must Embrace Amidst Digitization and Rising Customer ExpectationsInsurance customers today are tech-savvy and expect easy access to information, quick responses, & seamless processes across all touchpoint.